Radirgy Swag is a videogame developed by RS34 Corporation that is quite controversial, as those users who pre-purchased the physical edition two years ago did not receive it due to problems that the publisher, Dispatch Games, had in this regard.
Well, despite the prolonged silence from the companies, the publisher has recently spoken out about how they intend to solve or alleviate this situation. In a statement, they have taken the opportunity to apologise to all the fans who had spent money on the physical edition of the game without receiving it, and that they will send a digital download key to all these users until they can receive their product, which will be accompanied by a small “bonus” as compensation.
The developer also commented on this a couple of weeks ago, responding to a user who complained on Twitter:
Thanks for reply.
— (株)RS34広報部 (@rs34_kouhou) June 14, 2021
We also recognize that this is a serious problem.
However, we are not a publisher and dispatch is an overseas company, so we are very hard to move.
We have already prepared the game data and privilege data of Radirgy SWAG.And we also want to see what's going on.