It seems that Nintendo continues to receive more and more complaints about the problem known as Joy-Con Drift, which as you know causes the Joy-Con sticks to move “on their own” in some cases, without our activating them. Today we receive information from Europe.
The European Consumer Organisation has decided to file a new lawsuit with about 25,000 reports related to this problem. Cases from France, Belgium, the Netherlands, Portugal, Italy, Norway, Slovakia, Slovenia and Greece have been collected and it is added that 88% of the players have problems with the Joy-Con after two years of use.
“BEUC (European Consumers’ Organisation) has lodged a complaint with the European Commission and national consumer protection authorities for premature obsolescence and misleading omissions of key consumer information (on the basis of the EU’s unfair commercial practices directive),” the report reads. “We are calling for a Europe-wide investigation into the problem and for Nintendo to be forced to urgently address the premature failure of its product, as consumers should be properly informed about the limited lifespan of this product.
“Consumers assume that the products they buy last for an adequate time according to justified expectations, they do not have to pay for expensive replacements due to a technical defect,” he continues. “Nintendo must now find adequate solutions for the thousands of consumers affected by this problem. It is time for companies to stop releasing products that break too soon.
“The creation of unnecessary e-waste runs completely counter to the objectives of the European Green Pact,” the letter concludes. “To help combat this problem and help consumers make the right purchasing decision, manufacturers should be obliged to provide pre-purchase information on product durability to help consumers make more informed and sustainable choices”.