During the coronavirus outbreak, many customers have asked Nintendo whether it’s safe to disinfect their Nintendo Switch and/or Joy-Con with alcohol.
The company has told customers that they shouldn’t clean their Nintendo Switch and Joy-Con with alcohol, because there is a possibility that the alcohol would cause the color to fade. They also added that they do not recommend customers to use non-alcohol disinfectants, as there is a possibility that the chemicals could damage the product.
最近、お客様から「Nintendo Switch本体やJoy-Conをアルコール除菌したい」というお問い合わせをいただくことがあります。
— 任天堂サポート (@nintendo_cs) April 10, 2020
大変申し訳ございませんが、プラスチック部品が色あせたり、変形したりする可能性がありますので、アルコールの使用は避けてください。 https://t.co/pedMhV7G3W
After ruling out those options, Nintendo advised customers to consider using a soft, dry tissue to clean their system and Joy-Con instead.